Posts Tagged ‘Email Marketing Software’
Email Marketing Software and Designing a Quality Email – Tips
One of the most popular ways to advertise or market on the internet is email marketing or email blasting. There are a lot of email marketing software or email blasting companies out there and it is vital that you choose the right software or company. Things to consider are email deliverability, price, testimonials, how long the company has been operating, company and software reviews and ratings. Then decide for yourself which path to take based upon your needs and budget.
Now, lets go to designing a quality email. Below are some great tips for designing a quality email that were derived from various experts in the online marketing industry.
1. Be sure to send the email to your target market or recipients.
A lot of failed email marketing campaigns did not work because they did not consider their target market or audience and treated everyone in the list as the same. If you are selling a red car, do not email people looking for a blue car. If your target audience is college students, do not email the baby boomer audience or people in their 40s or more. Research and gather as much data as you can from your target market from their age groups, buying habits to geographic locations if needed, then strategize your offer accordingly.
2. Be sure to personalize your email.
Contact your customer by name in the emails your send out if possible, and send your emails from the same address every time. This builds their trust and confidence in you.
3. Do not overload on copy.
No matter how tempting it is to use 3 or 4 paragraphs to describe your products because you love it, it is not advisable. Make it short, sweet and to the point. Time is of the essence and your customers do not have the time or patience to read through long paragraphs and sales pitches. If you want to expound further on something put in a link to an article, a website or landing page.
4. Always include a call to action.
What is your purpose for sending out an email? Of course to make your customer do something. Always put a call to actions which may be to click on a link, to make a purchase, or to fill out a survey. Whatever call to action you choose, just make sure you actually have one in the emails you send.
5. Write a compelling subject line.
Your subject line will make or break your email marketing campaign and determines if your prospective customer will open or delete your email. Think of a subject line that grabs attention but not too hypey. Avoid spammy words or phrases like “make fast money” or “earn cash tomorrow”. You have to pique the readers curiosity and at the same time be honest and tell the truth.
Doing these things mentioned above greatly increases your chances of generating leads or sales for your program or product.
How to Select Email Marketing Software
It is impossible to manage your email marketing campaigns manually because you need to perform a variety of functions such as organizing email contacts, monitoring the campaign, scheduling and personalizing email messages. You should have a powerful tool to perform all these functions otherwise it would be nearly impossible to run your campaign effectively in the right direction. Email marketing software tools are especially designed to manage all the tasks of marketing campaigns including analysis of final results. You can find a wide variety of bulk emailer software tools to integrate with your CRM or to use them stand alone. It is not easy to select a tool without taking into consideration factors such as price, usability and compatibility.
Programs that can be integrated with your current CRM are expensive as compared to stand alone versions. You can use online and offline email tools to manage your campaigns according to your requirements. You should have clear idea about the requirements that how many people in your organization will use bulk emailer software. Your selected tools should have necessary features to achieve results you desire. Good email marketing software should have the following features.
Bulk emailer software tool should be able to manage list of your subscribers easily.
The software tool should have the feature to group your subscribers and send specific emails to individual groups.
Process of subscription and un-subscription through your tool should be easy because you have to deal a lot of email addresses in marketing campaign.
The bulk emai leroftware should provide statistics that how many emails have been sent and how many emails have been opened. It should provide information about the people who receive emails and un-subscribe. Similarly it should also provide information about those who receive emails and unsubscribe.
It should be able to provide information that how many people have opened your message and clicked on your provided link.
Good email marketing software programs have an important feature of generating reports according to your requirements. It can lighten your workload and analysis process.
Budget is the basic thing in the selection of your email marketing software. You should buy software within your budget according to your requirements. A large number of software programs are available in the market having various prices so be careful in buying a tool.
How to Increase Email Marketing Response
People receive a large number of email messages from unknown addresses daily. They don’t open suspicious emails due to huge security risks. In this environment it is tough to obtain reasonable response from your email marketing campaigns because people have become careful due to unending spam and threats. You can use email marketing software to manage your marketing campaign efficiently and effectively.
There are many reasons of low response or failure of your marketing campaigns such as low quality of your product or service or a badly written email message. There are some useful but simple rules to write an attractive message that brings good response.
1)Your reply to email address should be valid and existing. Replies to your messages should reach a real person.
2)You should have clear idea that what is the purpose of your email message. Do you want sales??Do you want more visitors to your website? Whatever aim is, it should clearly be defined while writing your email message.
3)You should write your marketing message with proper spellings and grammar else it cannot bring good results. Email marketing software can be used to personalize your messages along with spelling and grammar check.
4)Your marketing message should be concise and to the point. You should use simple words and short phrases in your sentences because they are easy to understand.
5)Use sentence case instead of writing in capital letters. You can use capital letters only to emphasis a word or phrases.
6)You should try to convey your message in first few sentences following the details of your products or services.
7)Offer discounts and attractive packages to convert your readers into customers. Don’t forget to mention the deadline of your offers or discounts to compel people to take step immediately.
8)Your email message should be in text version instead of attachment due to security risks. Most of the people delete emails having marketing messages in the form of attachments.
9)There should be a link for readers to unsubscribe themselves from your list of email contacts. These links are mostly found at the end of the message and once a reader un-subscribes’ then remove them from your list of email contacts.
10)You should test your email message by sending it to your friends. You can use email marketing software to check whether images, text and links are in place. If everything is fine then you can send your email messages to the rest of the world.
Guide to the Autoresponder Software
Effectively using autoresponder software is the best way to make an email marketing campaign successful. Here is a brief guide that would help you understand the use of the software.
Autoresponder Software – Some FAQ’S
An autoresponder is an email program that is meant to automate the entire online communication process. If your autoresponder software is set up and your campaigns run smoothly, this eliminates your waste of time with the marketer and actually saves you money.
How Does The Newsletter Software Work?
Autoresponder is software that the online marketer pays usage fees for. The software can also be bought and put on the hosting account’s server.
The software can work in the following two ways:
The first way is to use pre-written messages followed up to every new or existing customer. These messages are sent to the customer email list at a pre-determined time. So whenever the customer signs in to his email list, he would receive the email after specific time intervals.
The other way is to use an email broadcast. Here, the email is send at the same time to everyone on the emailing list. Based on the requirement, the broadcasts can be a pre-written one or a freshly developed one.
How Does The Use Of Autoresponder Software Help?
Automation of any kind is meant for the progress of the business. The same holds true with an AR. The software takes care of all the small redundant tasks leaving the online marketer with enough time to take care of more important activities like advertising, product development, and customer support activities.
AR software can also be used to promote the products and services to people who visit the website. Just use the sale informational message into the autoresponder software, and it would send it out to all who visit the website. Thereafter, whenever an interested visitor receives the message he could also convert the information into positive sales for the website.
What Other Purposes Can Be Served By An Autoresponder?
One great feature of the email marketer is that it allows you share your other products and services with your customers. The AR can also send up follow-up messages to the customers asking them whether they are satisfied with their purchase. All these activities not only help build strong customer relations, but also give further opportunities to promote more products in lesser time.
What Not To Do With Autoresponder Software?
Care should be taken that only those who willingly subscribe to the newsletter should be contacted via the autoresponder software. Adding those who are not interested or those who have not requested for the information can lead to spam mails and even result in a complete shut down of the automation process.
How can you get potential and current clients to sign up for your email list?
The best way to get someone subscribe to the website is to offer them appealing returns. Free reports, e-books and other incentives for signing up often prove to be successful. Use only permission-based marketing. Send emails to only those clients who subscribed to receive them. Also ensure that you have links on each and every page of the website. You can also make use of autoresponder software companies to help develop opt-in forms for easy subscription.
Making Profit Through Email Marketing Software
Most businesses are switching from traditional methods of advertising and adopting new methods to focus and advertise to their market. One of these methods is using email autoresponder software. The software is meant to help a business run an advertising and marketing campaign run smoothly.
Following are some ways in which autoresponder software helps keep track of the marketing campaign.
Autoresponder Software – How It Works?
Email autoresponder software is the perfect tool for finding prospective customers for any online business. It helps the business collect target email addresses from visitors who regularly visit the site. The software adds great value to the business when using and creating beautiful newsletters for visitors.
The main purpose of using autoresponder software is to send well-written emails for winning business for the online marketer. With the help of the software, the marketer can reach out to a huge database of prospective clients. Software has the ability to create pre-determined actions for clients to complete.
However, with modern legislation and spamming issues on the rise, it is also equally important to verify the email addresses as well. Businesses can get authentic customer information when prospective clients are asked to verify their email and information by clicking on the verification link. Once the client clicks on the link he would not only make himself an apt lead, he would also show his interest in the marketer’s services and products.
The marketer must also ensure that the client must also be offered with a chance to stop communication with the company in case he wishes to. The software galvanizes the relationship between company and client. Besides all that has already been mentioned, the email autoresponder software should also possess a removal service.
What Is The Removal Service?
The removal service comes into application when a large part of the bulk email list of the company consists of dead links. These links only lead to unnecessary expenditure as they can never convert into sales for the company. So in order to save on time, effort and space on the email list, the auto responder must help remove these dead links.
Use Of Autoresponder Software
Besides all the above mentioned uses, autoresponder software has some other uses as well:
- It allows the online marketer to send targeted emails to his mailing lists.
- The prospects can even be organized into status and categories. This would allow the software run several campaigns at the same time and keep track of the results as well.
- The marketing software also schedules the emails for the online marketer. In this manner, the marketer can keep track of the sales and contact the clients after a certain amount of time for repeat sales or for their feedback.
All these benefits mentioned is what businesses gain when using the autoresponder software. If your online business is still not making use of one such software, it’s time that you bought one for your business today.
A Word Of Advice
Serious online marketers must keep away from free email autoresponder software that is available for easy download. Other software do not provide options for tracking campaign results.
Email Marketing Software Selection – The Open Rate
Choosing the right email marketing software is not the easiest process. I am not going to sit here and tell you exactly which one to choose because there are many that have features that bloat them by my standards, but you may find them useful. So, I am simply going to give you one of the features that I think any email marketing software should have as a standard feature.
This single feature is the open rate. This may sound somewhat silly, but it is actually very good analysis to have. What is the first thing you do when you open up your email? Generally, you read the titles. However, the second thing you do is open up those that you want to read. If you have emails that you do not want to read, those immediately get tossed into the delete folder or deleted permanently. From an email marketing perspective, this is a great way to see what is working and what is not working. The email marketing software should give you a rundown of what percentage of emails you are getting opened.
So exactly how do I use the open rate to benefit me?
First off, you should not just have a single number. If the email marketing software only has this, then I would contemplate looking at another. Instead, you should be able to see the open rate on each email you send as well.
The benefit to being able to see the open rate on each email is that you will find what subject lines are working. For example, if you own a car parts store you might send out a newsletter one month on rotors that you have for sale. This may have an open rate of 50%. The following month you might send one out on alternators and have an open rate of 75%. Clearly, there are at least 25% more people interested in your alternators than your rotors. You might send follow-up emails each time you have alternators for sale.
Also, the formatting of your subject line may make a huge difference. Often a mistake I see is that people will put very generic subject lines on their emails. For example, “Awesome Car Products” could be a generic subject some people would use on their newsletter if they owned a car products website. Generally, I do not have much success at this, but you might test it out yourself. The following month though, they might have “Alternators and Other Parts – 50% off”. Generally you will always find the more specific subject line to do better, but again, email marketing is all about testing so I would encourage you to try outrageous things and you may find it will work for you.
You can even get further into the analysis though. I will continue on from the example analysis found above. Now that you know that alternators are of interest and you need specific subject lines for the best results, perhaps it is time to begin very specific analysis. Instead of using “Alternators and Other Parts – 50% off”, you could use the subject “50% off On All Alternators and Other Parts”. How do the two subjects compare? Do you think that having the first word they read as “Alternator” maybe made a difference? Did the discount on the front of the subject have a bigger impact on the reader? All of these come into play in the open rate. It is something you should not ignore.
Email Marketing Triggers
When most people send out an email, whether it is to a huge list or to a single person, each recipient almost always looks at it as an initial means of creating a conversation. Since this is the case, in email marketing you have to expect to get a huge amount of emails back if you have several responsive subscribers and a good amount of emails on your list. The problem is that there may be just too many to respond to manually. Generally, I hate automated emails. However, there is one thing worse than an automated email. That is, no response at all. If anyone sends you an email inquiring about your newsletter or products in it, you should always respond. This is where trigger emails come into play. Trigger emails are not done simply by emails but also through other variables, including people who maybe add a product to their shopping cart but never actually finish the checkout process.
The easiest way to think of trigger emails is basically a system used to allow your email to run by it self, or at least in part. What you do is choose specific conditions in which you would send some type of response. When these conditions are met it will send an email automatically. Those who you converse whether through trigger emails or manually are much more inclined to purchase from you if they think that you care about them than those who are simply ignored. It will make the conversions from your email marketing campaign much more frequent.
One of the most popular techniques, as mentioned above, is to email those who have opted in on a list of some kind and were getting ready to purchase, but never actually completed the process. There could be a wide variety of reasons that they decided not to purchase the item. However, if you take the first step forward and try to help them with their problem then you may find that they will end up buying it. In addition, you might even add that you have a coupon of 10% off on that item along with your trigger email to help them buy from you rather than somewhere else. If knocking a little bit off the price is what it takes, it may be worth it to you!
In most company’s cases, they almost always have one or two items that they consider to be their biggest sellers. The other products generally just make sense to be on the website with it. For example, if you sell spark plugs, you are probably going to sell spark plug wires too. The problem though is that you should not have complimentary products that are just sitting in stock. So a common trigger email is to send an email to someone who just purchased spark plugs from you that will contain a discounted price on spark plug wires or another complimentary product. You could include coupons as well for future purchases.
Trigger emails are great and can do wonders in getting return business. If they are used properly you will even see the conversion rating of your email marketing campaigns increasing. This will encourage those that have opted in on the list to receive emails from you to also buy from you. All the while, you should avoid being listed as spam by limiting the amount of emails you can send to someone.
Email Marketing – Tailoring Your Emails to the Readers
There are several marketing methods that you can use. Within this, I am certainly not going to tell you to that you should not explore what other marketing methods out there. However, my goal is to encourage you to try email marketing if you think it is a possibility for your ecommerce website.
First of all, you should be aware that there some pretty strict rules when it comes to email marketing. In fact, when most people hear about it for the first time they immediately think of the countless spam emails they have sent to their email inbox every day. Fortunately, this is not what email marketing is about. The difference between spam and email marketing is that within the proper way of email marketing you are required to not send unsolicited emails. For example, pulling a random list of email addresses from a database of some kind and sending each of them an email is pretty frowned upon. Not only by those receiving the emails, but also by law. You could end paying a hefty fine if you are caught doing this.
Not only is it illegal, but it will not work. How many times, if ever, have you responded to the spam email that you receive? You have more probability of having your email added to the junk senders list than you do to get someone to respond. I, for one, have never responded or purchased anything from spam that has hit my inbox. Even if I am interested in their type of service or product, I might read the email. If I know that I never subscribed to receive the email then it reeks of unprofessionalism and I will go elsewhere to make my purchase.
So when does it work?
It works when you have real leads with people who are really interested in your products. I will use a classic example. I have purchased my airline tickets several times online. I ended up purchasing once from a popular company online that sells airline tickets. Every month or so they will send me an email with specials they have going on. Typically, I always go through them when I am looking to go on a vacation. I have probably made at least three or four purchases through them, several times through their email. Their email seems to be targeted to me as they know my routine buying pattern. I do not rent hotels from them normally, but their emails target the area specials from my airport.
The idea here is that I am not simply getting an email from them when I have never purchased from them and have no interest in buying plane tickets online. They know that I buy plane tickets online. They know where I flew from. I am interested in what they have to offer. Maybe not every time they send me something, but if I buy something from them once out of every 12 emails they might send me a year that is worth it for them.
The concept here is that you need to market via email to those interested in your products. If you are not doing this then you may be wasting your time. You will even see better results if you are capable of refining your emails to specific people who might be interested in a certain product. For example, if you sell office supplies and you had someone buy staples from your store, I would encourage you to send them an email each time you have a sell on them. They probably couldn’t care less when you send them emails about specials on laptops or something else.
Email Marketing Software Selection – Doing the Dirty Work
Finding good email marketing software is tough. You want a lot of things to be automated for you when trying to find email marketing software. However, automation does not mean that studying the analysis is going to be automated as well. There truly is an art when it comes to email marketing. I am not going to sit here and tell you that all you need to do is gather a list and send out emails every month to it. This is probably a good way to fail at it. Instead, you really have to focus on what is working, cut the things that are not. A lot of the email marketing software on the market will have everything you need, but only a few you may understand how to use.
For this reason, I would encourage you to find one that puts things that are easy for you to understand. I have spent some time here talking about how open rates and tracking visitors is important to email marketing. However, do you remember me talking about focusing on the subject lines that you have used to determine open ratings?
The list of subject lines you have used, in my opinion, should be held in a single area within the database. You do not want to have to formulate this list on your own. This is part of the dirty work that needs to be completed by the software. The goal here is to be able to efficiently analyze what is and is not working. If you are unable to do this, there is very little reasoning in having the software.
Another thing to think about is the ease of using the software overall. Collecting the database information you need is important, but if you are unable to send emails easily to your list, then what purpose does it serve? You should always find software that is easy to work. I have heard numerous people’s preference on which software is the easiest, so I will not encourage you to only try one. Rather, most email marketing software out there has demos which are very limited. You should still try them out and see what you do or do not like about them before selecting one. Keep in mind that these email marketing software companies have several resources online telling you that they are the best. Just be wary and use your own judgment in determining whether it will work for you or not.
Intelligent Subscriber Marketing
Email marketing software and autoresponder software are essential tools for effective email marketing campaigns. Email marketers determine the effectiveness of an email message using traditional parameters such as open rate and click rate. Email open rate is the percentage of the number of people who opened the email. Click rate is the percentage of the number of people who click on the links to visit the website that is promoted in the email.
These figures can be percentages of the actual messages sent or actual messages delivered (as some messages may get bounced). For example, take this case. A marketer has sent 1000 emails. The email marketing software and autoresponder software tools have returned the following statistics: 10% bounced, 30% open rate, 10% click rate. That means out of the 1000 mails, only 900 were delivered to the inboxes as 10% of the mails bounced. Of those 900 mails, only 270 (30%) were opened, and among those 270 people who cared to read the mails, 27 people (10%) clicked on the links.
Pros And Cons Of Email Open Rates
Many marketers say that email open rate does not reflect the real number of customers who read the mail. After all, it only shows the ratio of who opened the mail. There is a difference between opening and viewing, as every net user knows. The technical issues of the email marketing software and autoresponder software complicate the issue further.
Suppose a user has right-clicked on the email message to delete it. Some packages record it as a click for opening the mail and add this to calculate email open rates. In some cases, the e-mail client or websites that offer e-mail service provide the option of “text only” emails to the users. As the tracking code embedded on the email is an html script, it gets disabled by the e-mail client on the user’s system. So, it cannot report whether the user has opened the mail or not. That is why selecting a state-of-the-art and sophisticated email marketing software and autoresponder software is necessary for effective online marketing.
Yet, the supporters of open rates point out that something is better than nothing. If one cannot use open rates or click rates, there is absolutely no yardstick to measure the effectiveness of the marketing emails. Also, tracking and improving email open rates can be a great way to track the efficiency of various processes adopted by email marketing firms.
Ways To Improve Email Open Rates
The open rates can be used to find out the effectiveness of a particular style of email subject and the sender email address. When the user receives a mail, the subject line and the sender address are the only information he or she can get before opening the mail. Obviously, these two factors can play an enormous part in developing the success ratio of email campaigns. An online marketing company can try out various subject lines and sender addresses and then find out the most effective kind of subject lines and sender addresses by comparing the open rates.
Open rates help in checking the ability of the email messages to slip through spam filter tools. Also, one can find out whether any particular e-mail servers are blocking the emails, from the open rates provided by marketing software and autoresponder software.